![]() The Ortegas then rebooked through Alaska Airlines for a Saturday flight, and after that was canceled, they gave up on the Seattle trip. 22, they said.Īfter realizing the connection to Seattle would not have worked, they did not get on the plane. ![]() The Clear Lake-area couple had been planning to visit friends for the holidays, with a brief layover in Las Vegas, but their Dec. Rick and Macy Ortega arrived at Hobby Airport Wednesday morning, hoping to reclaim luggage they lost during an ill-fated trip to Seattle. The Young family wasn't alone in their holiday struggles. “It was just a miserable experience, and it was really stressful at first.” Mark and his family rented a car and spent Tuesday driving 15 hours from Denver to Houston, arriving late at night. Their flight to Houston was rescheduled for Monday, and that flight ended up getting canceled, too. What was meant to be an hour layover became three days. And the family ended up celebrating their baby's first Christmas there instead. The family was without a stroller or luggage after making it off the plane, so Mark Young found a wheelchair and had his wife sit in it with the child while they worked out their next plans, he said.Īirport rental car companies were almost all closed, and the family was lucky to book one of the last available nearby hotel rooms, he said. “We got off the plane, and there were people sleeping everywhere," Mark Young said. But after they waited on the plane for two hours after landing in Denver because there was no gate for them to dock, the connecting flight was canceled. 23 from their home in Salt Lake City to Denver, where they planned to make a connecting flight to Houston. Mark Young, his wife and 9-month-old daughter had been set to visit Tyler, but early cancellations had forced them to instead celebrate the holiday from a Denver hotel, Mark Young said. Cancellations force family to celebrate Christmas in Denver hotel NEWS IN YOUR INBOX: Sign up for breaking news email alerts from here.īrothers Mark and Tyler Young visited the airport in hopes of reclaiming just one of three bags that Mark Young checked days earlier - the culmination of a journey that began Dec. In fact, the scene Wednesday was almost eerily calm.įor all of the difference in conditions, those weary people passing through Hobby Airport on Wednesday highlighted the odysseys many have faced in recent days. Fewer people seemed to be complaining about being stuck in Houston on social media as well. While the airline opened the day by canceling another 150 flights into and out of the airport, the lines waiting to speak with customer representatives or to reclaim luggage had thinned considerably from the conditions that spurred airport officials to institute emergency operations Monday. Passengers facing days of canceled flights and uncertain travel plans amid Southwest Airlines' ongoing efforts to resume normal operations appeared to have accepted the chaos as a new normal by Wednesday at Houston's Hobby Airport. Raquel Natalicchio/Staff photographer Show More Show Less People wait in line at the Southwest counters after many canceled flights leave people stranded and awaiting new travel plans at the William P. Raquel Natalicchio/Staff photographer Show More Show Less 5 of5 Raquel Natalicchio/Staff photographer Show More Show Less 4 of5Ĭhristina Walker waits with her and her families luggage at the baggage claim lobby while her parents wait in line to file a claim with southwest due to their multiple canceled flights from Houston, TX to San Diego, CA at the William P. Hobby Airport baggage claim due to canceled flights on Tuesday, Dec. People search for their luggage amongst hundreds of unclaimed bags in the William P. Raquel Natalicchio/Staff photographer Show More Show Less 3 of5 People wait in line to file a claim with Southwest after many canceled flights leave people stranded and some with lost luggage at the William P. Raquel Natalicchio/Staff photographer Show More Show Less 2 of5 Hundreds of unclaimed bags are accumulating in the William P.
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